Welcome to Monarch Community Bank, where our mission is to make banking fun and easy and help you retire wealthy. We are the only bank in the country (at least that I am aware of) that provides a written customer service guarantee to our customers promising to be remarkable by living up to five standards of quality.
We feel so strongly about that guarantee that we back it up with the offer of a free dinner if we dont deliver what we promised. We call it our We put our money where your mouth is contract, and we guarantee that If we dont deliver, we buy you dinner!
No matter what type of product or service you need, we always want you to leave smiling and retire wealthy. Thats why we provide our customers with free fresh popped popcorn on Fridays and free M&Ms (from our bright red, old fashion candy machines) every day! And that is why we enthusiastically and consistently look for ways to help you save money, make money and protect your money. We truly want you to leave smiling and retire wealthy.
At Monarch, every employee is a Customer Success Officer, regardless of what other title they might hold. So whether you need a checking or savings account, a personal loan, a business loan, or someone to offer insurance or investment advice to you, stop in, give us a call or interact with us on line and be prepared to experience remarkable.
Monarch Community Bank is headquartered in Coldwater, Michigan and operates five full service retail offices and three residential loan production offices. We provide a broad range of banking services to markets that include Berrien, Branch, Calhoun, Ingham, and Hillsdale counties in Michigan.
Thank you for your interest in us, for your business with us, and for your personal pursuit of excellence. We look forward to being part of your success.
Richard J. DeVries
President & CEO